1. Object
1.1. These General Conditions of Sale (hereinafter, “General Conditions”) have as their object the regulation of the purchase of “2BEAUTIFUL” products, carried out remotely, via electronic network, from the Site https://2beautiful.com/.
1.2. The owner of the Site is MANCINI GROUP SRL with registered office in Via Corso Vittorio Emanuele II 68 – 70122 Bari (BA), Tax Code and VAT number 08829570723.
1.3 To proceed with the purchase of the Products via the Site, the Customer must be at least eighteen years of age or, if younger, be duly authorized by their parents or in any case by a person exercising parental authority. Furthermore, the Customer declares to be a “consumer” according to the definition of the Italian Consumer Code (Legislative Decree no. 206/2005), to be a natural person and that the Products will be intended only for strictly personal use and that the purchase of the same is not carried out in the performance of his professional activity.
2. Acceptance of the general conditions of sale
2.1. All purchases of Products made through the Site by users who access it (the “Customer” or “Customers”) are governed by these General Conditions as well as by the Italian Consumer Code (Legislative Decree no. 206/2005), section II Distance contracts (articles 50 – 67) and the Italian regulations on electronic commerce (Legislative Decree 70/2003).
2.2. With the conclusion of the Purchase Contracts the Customer accepts and undertakes to observe these General Conditions.
2.3. The Customer, therefore, is required to carefully read, before carrying out any purchase transaction, these General Conditions that MANCINI GROUP SRL makes available to him also in order to allow reproduction and storage in compliance with the provisions of the art. 12, 3rd paragraph of the Legislative Decree. 70/2003.
2.4. MANCINI GROUP SRL may modify, at any time and without notice, the content of the General Conditions. The General Conditions published on the Site at the time of conclusion of the Purchase Contract by the Customer will apply to each individual Purchase Contract.
3. Products
3.1. The Site is an electronic tool for the sale of cosmetics, beauty products for body care, make-up and related accessories in general under the exclusive 2BEAUTIFUL brand (the “Products”).
3.2. All the Products offered are illustrated in detail on the Site, within the respective sections, distinguished by Product categories.
3.3. The visual representation of the Products on the Site, where available, has an indicative value and normally corresponds to the photographic image of the Products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment, on the part of MANCINI GROUP SRL, regarding the ‘exact correspondence of the image depicted on the Site with the actual Product; and this, with particular regard to its actual dimensions and/or the chromatic aspects of the Products and/or packaging.
3.4. In the event of a difference between the image on the Site and the relevant product sheet, the description shown in the product sheet always prevails.
4. Purchasing procedure
4.1. The Customer can purchase the Products present in the 2BEAUTIFUL electronic catalog by respecting the technical access procedures illustrated therein.
4.2. To purchase the Products via the Site, the Customer must register on the Site by entering their personal details, following the instructions provided by the registration program. If the Customer is already registered, he/she will have to proceed with the authentication on the Site by entering his/her credentials created during the registration phase. The Customer must complete the order form available on the Site, following the instructions contained therein. Purchase orders must be filled out exactly in their entirety. In the event that the Customer does not wish to register on the Site, he/she can in any case complete the purchase procedure, but will not be able to take advantage of discounts and promotions reserved for registered users.
4.3. The Customer must insert the selected Products into the appropriate “Cart” and, after having chosen the courier and viewed and accepted the estimated contribution for delivery costs, he can proceed with the purchase.
4.4. If the Customer needs to change the type and/or quantity of Products in the Cart, he must use the appropriate commands in the “Cart section” of the Site and/or App.
4.5. Once this operation has been completed, the Customer will see a screen containing the summary of the purchase order, including delivery costs, with a request for further confirmation of the purchase procedure.
4.6. After viewing the summary, the Customer must select the desired type of payment, i.e. credit card, PayPal (and/or other means of payment that may be provided within the Site and/or the App), or by Gift Card, and send the order by clicking on the appropriate button.
5. Conclusion of the contract
5.1. The publication of the Products displayed on the Site constitutes an invitation to the Customer to formulate a contractual purchase proposal. The order sent by the Customer has the value of a contractual proposal and entails complete knowledge and full acceptance of these General Conditions.
5.2. Each Purchase Contract stipulated between MANCINI GROUP SRL and the Customer must be considered concluded with the viewing, by the Customer, of the order confirmation page of the Site, containing the “Order Number” and a summary of the order itself. The Customer will also receive an email to the email address entered during the conclusion of the order, containing the “Order Number” identifying the order itself, which must be used in any subsequent communication with MANCINI GROUP SRL, the information required by law , as well as all data entered by the Customer. The Customer undertakes to verify the correctness of what is reported in the email and to promptly communicate to MANCINI GROUP SRL any request for modification and/or correction with respect to such data. Possible additional costs caused by errors in the indication of data by the Customer and not reported promptly by him, will be placed at his sole expense.
5.3. Each order can be viewed by the Customer on the Site, in their personal area, if they are registered.
5.4. It is possible that there may be occasional unavailability of the Products offered, in which case, if the Products chosen by the Customer are not, in whole or in part, available, the order will be sent with the Products available after having sent communication to the Customer regarding the Products not available.
5.5. MANCINI GROUP SRL has the right to accept or not, at its discretion, the order sent by the Customer, without the latter being able to make claims or rights of any kind, for any reason, including compensation, in the event of non-acceptance of the order same.
5.6. In particular, MANCINI GROUP SRL reserves the right not to accept purchase proposals and cancel orders that do not provide sufficient guarantees of solvency or if – also following comparison with the circuit that manages credit card payments; – there are anomalies in the transactions and payment methods used by the Customer.
5.7. The Customer will be able to check the contents of the Purchase Contracts concluded at any time by accessing their personal area of the Site, if they are registered.
6. Product prices
All prices of the Products are clearly indicated on the Site and are inclusive of VAT. Delivery costs are adequately highlighted at the time of ordering. The cost of each shipment may vary based on the delivery and payment method as well as the destination and total amount of the order.
7. Receipt and payment methods
7.1. MANCINI GROUP SRL issues a receipt for the purchased Products when the Products are delivered to the courier for shipping, sending it via e-mail to the Customer. For issuing the receipt, the information provided by the Customer is valid. No changes to the data will be possible after the receipt has been issued.
7.2. As detailed below in the relevant points, payments by Credit Card and PayPal only require an authorization or a reservation of the money without actual charge when the Customer places the order. Payment is therefore actually charged to the Customer only when the Products are delivered to the courier responsible for shipping. At this stage MANCINI GROUP SRL will also issue the receipt relating to the order.
7.3. Payment for the Products purchased is made by credit card, PayPal (and/or other means of payment that may be provided within the Site and/or the App) Gift Card according to the methods specified below.
Online credit cards
The accepted credit cards are indicated on the site. All data is transferred in an encoded form using an SSL certificate and cannot therefore be intercepted by external parties. Furthermore, data entry takes place directly on the bank’s website, thus guaranteeing maximum security.
PayPal
PayPal, an eBay group company, is a fast and secure payment system. Once the order has been completed and the PayPal method has been chosen as the payment method, the Customer will be redirected to the PayPal site, where they can access their account by entering their personal email address and password. After registration, you can proceed with payments via PayPal without having to re-enter your data, even for subsequent purchases. By choosing to pay with PayPal, the amount is charged directly to the assigned credit card (Visa, Visa Electron, Mastercard, American Express) or prepaid card (PostePay). PayPal protects customer information as no financial information is passed on. For each transaction carried out using this method, a confirmation email will be sent by PayPal. Please note that the amount of the order is debited to the PayPal account when the order is accepted by the courier. When placing the order on the Site and/or in the App, an authorization request will simply be made to check availability on the Customer’s PayPal account, without any charge. In case of cancellation of the order, the amount will be refunded to the Customer’s PayPal account.
Gift Card
The Customer can use a “Gift Card” for payment, selecting Gift Card as a payment method in the “Check out” section if it is active and (after choosing the shipping method) entering their data according to the specified methods. in the site.
Afterpay
If it is active and communicated on the site as a purchase possibility, the Customer will be able to proceed with the payment of the Purchase Contract through the “Scalapay” portal (owned by the company Scalapay S.r.l. with headquarters in Milan, Corso Italia 8, VAT number 06891080480) , which allows you to purchase Products up to a maximum of €300, paying in 3 interest-free installments. If the Customer chooses this payment method he will be redirected to the Scalapay portal where he will be asked to access the Scalapay account to complete the payment procedure. If the Customer does not have an Afterpay account, he or she can create one before the conclusion of the Purchase Contract. At the same time as the conclusion of the Purchase Contract, the Customer will be charged by Afterpay the first installment equal to one third of the total value of the Purchase Contract itself. The subsequent 2 (two) installments will be charged by Afterpay to the Customer every month. More information can be found in the dedicated section on the site.
8. Delivery methods and costs
8.1. MANCINI GROUP SRL undertakes to deliver the Products without undue delay and in any case no later than thirty days from the conclusion of the Purchase Contract. Delivery of the Products will be carried out by courier, and times will vary depending on the destination. The terms indicated at the time of ordering are however indicative.
8.2. In compliance with the provisions of EU Regulation 2018/302, it will also be possible for Customers who are citizens of the European Union but not resident in Italian territory to purchase Products on the Site.
8.3. No responsibility, for any reason, can be charged by the Customer to MANCINI GROUP SRL in the event of a delay in processing the order or in delivering the Products covered by the Purchase Contracts.
8.4. The Products ordered will be sent to the postal address specified by the Customer. Upon delivery of the Products by MANCINI GROUP SRL to the appointed courier, a shipping confirmation email will be sent to the Customer.
8.5. Deliveries of the Products will be made from Monday to Friday, during normal office hours, excluding national holidays according to the methods indicated by the courier chosen by the Customer. Delivery is considered completed when the Product is made available to the Customer at the address specified in the order form. In the event of non-delivery due to the absence of the recipient at the specified address, the courier will send a warning email and will attempt a new delivery according to the methods established by them. In case of impossibility to carry out the new delivery due to the absence of the recipient, the MANCINI GROUP SRL Customer Service will attempt to contact the Customer to schedule a further delivery. In the event that MANCINI GROUP SRL Customer Service is unable to contact the Customer for the following 10 days or in the event of further impossibility of delivery due to the absence of the recipient, the Products covered by the order will be returned to MANCINI GROUP SRL. After 30 (thirty) days from the date on which the Products covered by the order were returned to MANCINI GROUP SRL due to impossibility of carrying out the delivery, the relevant Purchase Contract will be considered terminated and the purchase order canceled pursuant to of the art. 1456 of the Civil Code. MANCINI GROUP SRL will refund the sum paid by the Customer, net of the costs of returning the Products and the costs of storing them at the branch of the courier responsible for delivery.
8.6. The termination of the Purchase Contract and the refund amount will be communicated to the Customer via email. The refund amount will be credited to the payment method used by the Customer for the purchase. In the event that, before the expiry of thirty days, the Customer requests to receive the purchased Products again, MANCINI GROUP SRL will proceed with the new delivery after charging, in addition to the costs thereof, the costs of returning the Products to MANCINI GROUP SRL and the storage costs.
8.7. Upon delivery of the Products by the courier appointed by MANCINI GROUP SRL, the Customer is required to scrupulously check: a) that the anti-theft label is intact and the packaging is not damaged or otherwise altered; b) that the number of pieces delivered corresponds to that indicated in the transport document.
8.8. Any damage to the anti-theft label, packaging and Products or the mismatch in the number of pieces/packages or indications must be immediately reported by the Customer, who can contact MANCINI GROUP SRL through the methods indicated on the site specifying the order for which these problems occurred.
8.9. Cases of force majeure (such as, but not limited to, supervening provisions of law, regulations and other provisions of the Public Authority, wars, embargoes, fires, floods, explosions, earthquakes, inundations, epidemics, strikes etc.), unavailability of means of transport, as well as unforeseeable or unavoidable events that cause a delay in deliveries or make deliveries difficult or impossible or cause a significant increase in the delivery cost to be borne by MANCINI GROUP SRL, will give the same the right to split, postpone or cancel, in whole or in part, the expected delivery or to terminate the Purchase Contract. In such cases, MANCINI GROUP SRL will be responsible for providing timely and adequate communication of its decisions to the e-mail address indicated by the Customer and the latter will have the right to a refund of any price already paid, excluding any further claim, for any reason, in the comparisons of MANCINI GROUP SRL.
9. Discount Coupons – Promotions
9.1. Any discount coupons or promotional codes can be entered when the Customer completes the purchase order in the “Cart section”. The system will update the total amount of the order net of the value of the voucher.
9.2. The discount voucher may be combined with other commercial initiatives only in cases where it is expressly indicated.
10. Right of withdrawal and its effects
10.1. The Customer has the right to withdraw from the Purchase Contract, without indicating the reasons, within 14 days.
10.2. The withdrawal period expires 14 days after the day on which the Customer or a third party, other than the carrier and designated by the latter, acquires physical possession of the Products. In the case of a Purchase Contract relating to multiple Products ordered in a single order and delivered separately, the 14-day period starts from the day on which the Customer or a third party, other than the carrier and designated by the latter, acquires physical possession of the last good.
10.3. To exercise the right of withdrawal, the Customer must inform MANCINI GROUP SRL of his decision to withdraw from the Purchase Contract by sending an explicit declaration to this effect to the registered office of MANCINI GROUP SRL or to the email address indicated on the site. To this end, the Customer may use, without this being mandatory, the standard withdrawal form available on the site.
10.4. To comply with the withdrawal deadline, it is sufficient for the Customer to send the communication relating to the exercise of the right of withdrawal before the withdrawal period expires.
10.5. In the event of withdrawal by the Customer from the Purchase Contract, all payments made by the Customer to MANCINI GROUP SRL will be refunded, including delivery costs (with the exception of additional costs resulting from the possible choice of a type of delivery different from the least expensive type of standard delivery offered), without undue delay and in any case no later than 14 days from the day on which MANCINI GROUP SRL receives the notice of withdrawal. These refunds will be made using the same payment method used by the Customer for the initial transaction, unless otherwise expressly agreed; in any case, the Customer will not have to bear any costs as a consequence of such reimbursement. The refund may be suspended until MANCINI GROUP SRL receives the Products or until the Customer demonstrates that they have sent the Products back, if earlier.
10.6. The Customer is required to return the Products or deliver them to MANCINI GROUP SRL at the shipping address indicated on the site without undue delay and in any case within 14 days from the day on which he communicated his withdrawal from the Purchase Contract. The deadline is met if the Customer sends back the goods before the 14 day period has expired. The costs of returning the Products will be borne by the Customer.
10.7. In compliance with the provisions of article 59, paragraph 1, letter e), of the Consumer Code (Legislative Decree 6 September 2005, n. 206 and subsequent amendments), the Customer will not be able in any case to exercise the right of withdrawal if sections of sealed Products which, for hygienic or health protection reasons, have been opened after delivery.
10.8. Right of withdrawal from the purchase of a Virtual Gift Card. The Customer has the right to withdraw from the Purchase Contract of a Virtual Gift Card, without any penalty, within 14 (fourteen) days from the purchase of the relevant Virtual Gift Card, i.e. from the date of receipt of the email activation of the Virtual Gift Card. The right of withdrawal referred to in this paragraph remains expressly excluded and it will not be possible to exercise it with reference to a partially or fully used Virtual Gift Card. To exercise the right of withdrawal, if the above deadline has not passed and the Virtual Gift Card has not been used, in whole or in part, the Customer is required to inform MANCINI GROUP SRL of his decision to withdraw from the Purchase Contract via an explicit declaration to this effect to be sent to the registered office of MANCINI GROUP SRL or to the email address indicated on the site. To this end, the Customer may use, without this being mandatory, the standard withdrawal form available on the site. Following the provisions above, the Customer will receive an email confirming the withdrawal and deactivation of the Virtual Gift Card, containing: (i) the order number from which the withdrawal is made; (ii) the code of the Virtual Gift Card subject to withdrawal and deactivation – with the last characters obscured in the case of purchase of a Virtual Gift Card given to a third party; (iii) the expiry date and value of the Virtual Gift Card. In the case of withdrawal exercised in reference to a Virtual Gift Card purchased as a gift to a third party, the latter will receive an e-mail informing him of the deactivation of the Virtual Gift Card as a consequence of the exercised right of withdrawal by of the Customer. In case of withdrawal, the payment made for the purchase of the Virtual Gift Card will be refunded to the Customer, without undue delay and, in any case, no later than 14 (fourteen) days from the communication of the intention to exercise the right of withdrawal. This refund will be made using the same payment method used by the Customer when purchasing the Virtual Gift Card, unless the Customer requests the refund using a different payment method: in this last case, any additional costs deriving from the payment will be borne by the Consumer. refund through said different means of payment.
11. Non-conformity of products and defective products
11.1. The Products offered on the Site comply with national and community legislation. The images and colors of the Products published on the Site may differ from the real ones due to the local settings of the systems and/or tools used to view them.
11.2. In the event of a lack of conformity of the Products purchased with respect to the description published on the Site and in the event of a faulty or defective Product, the Customer has the right to an immediate refund of the non-compliant goods, upon sending via the form in the “Customer Service” section of the Site of photographs that highlight the damage or non-conformity of the Product.
11.3. Communication will follow from the MANCINI GROUP SRL staff with an indication of the reimbursement method which may take place, at the Customer’s discretion, also through discount vouchers to be used on a subsequent purchase, excluding any further liability of MANCINI GROUP SRL, for any reason .
11.4. In any case, the provisions regarding the legal guarantee of conformity of goods, provided for by the Italian Consumer Code (Legislative Decree 206/2005, Part IV, Articles 102-135), are reserved.
12. Processing of personal data
For information on the use of personal data, Customers must refer to the privacy policy of MANCINI GROUP SRL present in the specifically dedicated section within the Site.
13. Communications and complaints
All communications or any complaints from the Customer towards MANCINI GROUP SRL in relation to the Purchase Contracts must be sent through the appropriate tools indicated and/or present on the Site in the “Customer Service” section, unless as may be provided for in these General Conditions.
14. Intellectual property rights
All trademarks (registered or not), as well as any and all intellectual works, distinctive signs or names, images, photographs, written or graphic text and more generally any other intangible asset protected by international laws and conventions in matters of intellectual property and industrial property, reproduced on the Site remain the exclusive property of MANCINI GROUP SRL and/or its licensors, without access to the Site and/or the App and/or the stipulation of the Purchase Contracts the Customer derives no rights over the same. Any use, even partial, of the same is prohibited without the prior written authorization of MANCINI GROUP SRL, in whose favor all related rights are exclusively reserved.
15. Applicable law and competent court
15.1 These General Conditions and any and all Purchase Contracts stipulated with the Customer are governed by Italian law.
15.2 For any dispute relating to the interpretation, execution, validity or effectiveness of these General Conditions and of any Purchase Contract stipulated with the Customers, the court of the Customer’s place of residence or domicile will be competent, if located in Italy.
16. Purchase limits
The Customer is hereby informed and accepts that MANCINI GROUP SRL will be entitled, at its sole discretion, to:
- place quantitative limits on the number of Products, even for a single reference, that can be purchased with each Purchase Contract, or
- place limits on the maximum value of each order and consequent Purchase Contract that can be concluded by the Customer.
The Products, services and promotional samples on the Site are purchased by the Customer for personal use only. The Customer is not permitted to sell or resell Products, services or promotional samples received. MANCINI GROUP SRL reserves the right to reduce or terminate any Purchase Contract if it has reason to believe that the behavior of the Customer may violate the General Conditions.